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How can we help you?

ORDERS

  • What is my right to cancel?
  • Do I need to sign for my parcel?
  • The item I have received is incorrect/damaged
  • Where is my order?
  • Can I cancel or amend my order?
  • When will I be charged?
  • See all 8 articles

DELIVERY

  • ★ Deliveries Updates Covid - 19

PAYMENT

  • What is Verified by Visa/MasterCard Secure Code and American express safekey ?
  • My order has been cancelled, however the sale/ promotion has now ended
  • My promotional code does not work
  • I forgot to enter my code at checkout, can the discount be applied?
  • Can I enter more than one promotional code?
  • What payment methods do you accept on teva-eu.com?
  • See all 7 articles

RETURN & EXCHANGE

  • Do you refund delivery charges if I return an item?
  • How do I initiate a warranty claim for an item purchased on Teva-Eu.com?
  • Can I exchange my item for a different style?
  • What if the item I request for an exchange is out of stock?
  • What is your returns policy?
  • How do returns and exchanges work?
  • See all 9 articles

PRODUCT INFORMATION

  • How can I make sure I am buying an authentic Teva product?
  • How can I clean and protect my Teva shoes?
  • What is the warranty on TEVA products?
  • Do you offer a repair service?
  • Why does the shoe box show a different size to the one I ordered?
  • What if the style, colour or size I want is not available online?

GENERAL ENQUIRIES

  • I am having problems logging into my account
  • I am having problems placing an order

Email Us

Email us 24 hours a day We will reply within 2 working day

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Call Us

+44 (0) 808 189 0105
Monday-Friday: 9am-5pm

Top Categories

  • Originals Collection
  • Men's Sandals
  • Women's Sandals
  • Men's Shoes
  • Women's Shoes
  • Men's Flip Flops
  • Women's Flip Flops

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