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How do I make a Return for an Exchange or a Refund

Within 30 days of purchase, you can exchange or return unworn goods purchased on this website using the returns form enclosed with your order. If you no longer have this, please contact Customer Services for a copy.

2 easy steps to return

  • Follow the instructions on the return form received with your order
  • Send your parcel and retain the proof of postage

We cannot exchange or refund products purchased elsewhere; if your product was not purchased from this website, please return it to the point of purchase to request an exchange or refund. If you are unable to return to the store or experience difficulties, please contact Customer Services for advice.

Please allow up to 28 days from the date we receive the goods for your item to be sent in exchange or for your refund to be processed. All refunds will be in the same form as the original payment, the time it takes for the funds to reach your account once we process the refund is dependent on your bank or card issuer.

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