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How do returns and exchanges work?

Your satisfaction is our priority and we hope that your order has met your expectations. If, however, you change your mind about any item ordered from teva-eu.com for any reason, you can return it for an exchange or refund within 30 days of receipt. Items must be unworn and in their original packaging. 

2 easy steps to return

  • Follow the instructions on the return form received with your order
  • Send your parcel and retain the proof of postage

Please retain the form until you have confirmed you have the right style and fit, as it needs to be enclosed with your return.

Please see our Returns and Exchanges page for more information. 

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