Account & Order Assistance
- Do you price match?
- I am having problems logging into my account.
- What is Verified by Visa/MasterCard Secure Code and American Express Safekey?
- How do I use my promotional code?
- How can I get a discount or promotional code?
- Do you offer a gift wrapping service?
- I am having problems logging into my account
- My order has been cancelled, however the sale/ promotion has now ended
- My promotional code does not work
- I forgot to enter my code at checkout, can the discount be applied?
- Can I enter more than one promotional code?
- What is my right to cancel?
- The item I have received is incorrect/damaged
- What payment methods do you accept on teva-eu.com?
- Can I cancel or amend my order?
- What if the style, colour or size I want is not available online?
- Are my payment details safe on teva-eu.com?
- The item I have ordered is out of stock, what happens now?